TS16949 Audit Points: Management Representative

TS16949 Management Representative Audit Points:
1. Does the organization have a documented internal audit procedure? Are relevant records of internal audits maintained?
2. Does the organization plan an audit program? Does the program take into account the importance of the process, the importance of the area and the results of previous audits?
3. Are the audit criteria, scope, frequency and methods specified? Do internal audits cover all process activities and shifts related to quality management?
4. How are auditors selected? What is the basis for selection? Do auditors audit their own work?
5. Have corrective actions been taken for non-conformities found in the audited area? Have auditors tracked and verified the effectiveness of the corrective actions?
6. Is there an audit plan for the manufacturing process? Has the manufacturing process audit been conducted? What are the audit results?
7. Does the organization specify appropriate frequencies for product audits at various stages of production? What are the audit results?
8. How do management representatives improve the entire organization’s awareness of customer needs?
9. Does the management representative report the operating results of the quality system to the top management regularly or irregularly? What suggestions for improvement have been put forward?
10. When a major quality incident occurs in the organization, is the management representative involved in handling it?