ISO 9001:2015 process approach

What is the process approach?

The systematic management of processes and their interactions to achieve desired results.

Organization use process:

Establish interrelated or interacting activities

Convert input to output

Establish review stages to meet targets and promote continuous improvement

The process of integrating the process approach into the overall system to achieve strategic and business goals.

How to do process method?

To use the process approach, the organization needs to:

Understand and determine the process to meet the target requirements

Recognize that the process is unique to its own context

Apply risk-based thinking to integrate all processes and their interactions into a system

Process Approach and Risk-Based Thinking

The application of process approach should reflect risk-based thinking

Risk-based thinking ensures that the risks of each process and activity are taken into account when establishing, implementing and maintaining the management system.

Process Approach and PDCA Cycle

The process approach can be managed using the PDCA cycle

What benefits might be gained?

Enhanced sense of responsibility

Enhanced ability to focus and relate to key processes

Internal integration of the promotion process

Increased awareness of more robust process outcomes performance

Better use of resources

Improve customer confidence in the organization

All add value to the organization